Dubai, UAE
Enquiry : +971 551003609

Return Policy

At Audio Video Marketplace, our endeavour is to provide our customers with high-quality products. To ensure you receive a great product that meets international standards, each product of Audio Video Marketplace goes through several rounds of quality check.

However, in a rare event where you do not like the product, you can simply exchange it within 7 days from the date of order or apply for a return under the following conditions:

  • The product should be returned in original condition along with the product tag and accessories in the same packaging it was delivered.
  • The reason for return should be mentioned in the invoice so that our returns-team can verify and process the return.
  • If the product was delivered in a damaged condition, please share a picture of the damaged product along with the original invoice by email to

Note: Products purchased under any promotion, clearance sale, and any other offer can only be exchanged with the “available Size” & “product in the same sale/offer”.

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